Accessing MindView Online

You can access MindView Online using any browser that meets the requirements (as specified in "Browser requirements" under "Welcome").

Logging in

Go to www.mindviewonline.com (or another site address as provided by your administrator).

(Optional) Select a different language on the drop-down list.

Log in by doing one of the following:

Enter the e-mail address and password of your MindView account, and click Login. If you do not have a MindView account, you can create one by clicking Create an account. For more information, see "Creating a new account".

Click the Google, Microsoft Live or Facebook icon to log in using an existing account with one of these providers. To use this option, you or your administrator must have enabled login using one or more of these providers. For more information, see "Administrator options".

The first time you log in, you may be prompted to change your password and accept the MatchWare Terms of Service.

When you have logged in, you will see the Backstage view. For more information, see "Using the Backstage view".

If you cannot log in

Check that the e-mail address and password are valid, and that you have entered them correctly. If you have forgotten your password, request a new one as described below.

If you are trying to log in using Google, Microsoft Live or Facebook, make sure that you have enabled login using the provider you want to use.

Check that the browser is set up to accept cookies from the MindView Online site. Read the documentation or online help for your browser to see how this is done.

Check that MindView Online supports the browser you are using.

Check that the network connection to the MindView Online site is working.

If you still cannot log in, see "Getting help" for more information.

Requesting a new password

From the login page, click Forgot password?

Enter your e-mail address, and click Reset.

An e-mail with password reset information is sent to your address.